Privacy Policy

Effective Date: May 1, 2026

Chongqing Haohui Talent Technology Co., Ltd. (hereinafter referred to as “we”) fully respects your privacy rights. This Privacy Policy sets out how we collect, use, store and protect your personal information, as well as your relevant rights. Our main services include selling Chongqing scenic spot tickets, organized group tours, cultural and creative products, and intangible cultural heritage products jointly launched with Chongqing Mother City Intangible Cultural Heritage Center.

  1. Collection of Personal Information

We only collect necessary information to provide normal services to you:

1.1 Information you actively provide

  • Basic information for registration and order placement: full name, mobile phone number, email address and delivery address.
  • Travel order related information: names and ID numbers of travelers, which are only used for scenic spot reservation, ticket verification and travel registration.
  • Payment related information: processed by third-party payment service providers including PayPal and Airwallex. We will not store your bank card numbers and other sensitive payment data directly.
  • Other information you provide during consultation and customer service communication.

1.2 Automatically collected information

  • Device information: browser type, IP address, operating system and device identification code.
  • Usage data: browsing records, access time, page stay duration and order operation records on our website.
  • Geographic information: general location where you visit our website, only for service optimization without precise positioning.
  1. Usage of Personal Information

Your personal information will only be used for the following legitimate purposes:

1. Process orders and deliver services: complete scenic ticket booking, arrange group tour itineraries, deliver cultural and creative and intangible cultural heritage products; send order confirmation, travel notice, ticket information and after-sales notice; handle refunds, return and exchange applications and customer inquiries.
2. Optimize our services: analyze user behaviors to improve website operation experience and product services; conduct internal statistics and data analysis to upgrade service quality.
3. Compliance and security management: abide by relevant laws and regulations and cooperate with official supervision; prevent transaction fraud and protect account and transaction safety.
4. Marketing promotion (only with your consent): push product updates, preferential activities and Chongqing local tourism information to you. You may unsubscribe at any time.

  1. Sharing of Personal Information

We will never sell, trade or transfer your personal information to any third parties under normal circumstances, except for the following situations:

1. Authorized service partners: scenic spot operators, travel agencies, logistics and express delivery companies who cooperate with us to fulfill orders; third-party payment platforms for transaction processing; our cooperative partners of Chongqing Mother City Intangible Cultural Heritage Center for product delivery and order performance.
2. Legal requirements: disclose relevant information in accordance with laws, judicial procedures and official government orders; protect the legitimate rights, property and safety of our company, users and the public.
3. Business transfer: your personal information may be transferred as business assets in case of company merger, acquisition or asset sale, and we will inform you in advance.

  1. Information Storage & Security

1. Information storage: your personal data will be stored on our official servers or servers of qualified third-party service platforms. We only retain your information within the necessary period to realize service purposes or the period stipulated by laws.
2. Information security: we adopt industry-standard security technologies such as HTTPS encrypted transmission and access authority control to prevent unauthorized access, use and leakage of your personal information. Please note that no data transmission mode on the Internet can achieve absolute safety.

  1. Your Rights

You enjoy the following legitimate rights concerning your personal information:

1. Right of access: you have the right to apply for a copy of your stored personal information from us.
2. Right of correction: you may require us to correct inaccurate or incomplete personal information.
3. Right of erasure: you have the right to request us to delete your personal information, unless otherwise stipulated by laws and regulations.
4. Right to withdraw consent: you can withdraw your authorization for us to process your personal information at any time, which will not affect the legality of previous information processing behaviors.
5. Right of complaint: if you have objections to our processing rules of personal information, you can file a complaint with the relevant regulatory authorities.

Contact ways to exercise your rights:
Email: h19112151604@gmail.com
Phone: 13271828895

  1. Minor Privacy Protection

Our services are mainly oriented to adult users. Minors under the age of 18 shall read this policy accompanied by their guardians and use our services only with the consent of guardians.

  1. Policy Update

We reserve the right to update this Privacy Policy from time to time. The updated version will be published on this page. We will notify you via website announcement in case of major content changes. Your continuous use of our website and services shall be deemed as acceptance of the updated privacy policy.

  1. Contact Us

If you have any questions, suggestions or disputes about this Privacy Policy, please contact us through the following ways:
Company Name: Chongqing Haohui Talent Technology Co., Ltd.
Address: 17-4, Nanfu Building, Danzishi, Nan’an District, Chongqing, China
Email: h19112151604@gmail.com
Phone: 13271828895